2021-2022 Academic Catalog 
    
    Apr 27, 2024  
2021-2022 Academic Catalog [ARCHIVED CATALOG]

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MKT 223 - Customer Service


Class Hours: 3 Lab Hours: 0 Clinic/WkExp Hours: 0 Credit Hours: 3

Prerequisite: None
Corequisite: None
Local Prerequisite: None
Local Corequisite: None

This course stresses the importance of customer relations in the business world. Emphasis is placed on learning how to respond to complex customer requirements and to efficiently handle stressful situations. Upon completion, students should be able to demonstrate the ability to handle customer relations.



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